This article will cover alternative ways for a user to login if they're having issues logging into HCP via SSO. The link that the user can use is also covered in this SSO management article.
- The user having issues must have had signed up with user email and password before SSO was set up in order to successfully use the alternative sign-in method.
An example problem is if a user is having issues logging into HCP via SSO but needs to access the account with a regular email and password combination.
Use this link to sign in with email and password: