Introduction
It is currently not possible to change an existing user's email address. This applies to email/password user, SSO user, and Github user types.
Workarounds
Email/Password
Invite the new email and create a new user.
SSO
Invite the new SSO user with the new email and create a new user.
If needed, the old SSO user can be deleted by the HCP account owner.
Github Primary Email
When a user signs up for HCP using their GitHub account, HCP associates the user’s primary GitHub email with their HCP account. Even if the user then changes their GitHub primary email, HCP still will report the old primary email account. This is currently expected behavior.
There is a possible workaround for this scenario. Hashicorp recommends that the user will need to sign up with HCP again using email/password or invite a new user with the correct email to the current organization. Please open a support ticket for additional assistance.
Ownership Change (Optional)
- HCP organizations can have a maximum of 3 users with the owner role. Users with the existing owner role can add and remove other organization owners over time, but organizations require at least one owner at all times.
- In the event of the current owner (owners) losing access to their account or leaving the company and not being able to further assist their colleagues with the ownership changes, please follow the steps listed in How-to Request HCP Ownership Changes.