At HashiCorp, we are committed to delivering exceptional support to ensure your success while using our products.
In this article, you will find:
- Customer Onboarding Webinar Recording
 - Support Policies
 - Self-Serve Documentation
 - Request Support Assistance
 - HashiCorp Diagnostics (HC Diag)
 - HashiCorp Community
 
Replay the Customer Onboarding Webinar
Replay the HashiCorp Customer Onboarding Webinar. Use the video player's Table of Contents to navigate between webinar topics:
Support Policies
Resources to help you understand HashiCorp Support policies:
- HashiCorp Cloud SLA
 - Technical Support Services and Policies
 - Enterprise Support Levels and Severity Definitions
 - Subscribe to HashiCorp Services Status Notifications
 
Self-Serve Documentation
Resources to help you self-serve your needs before requesting Support assistance:
Request Support Assistance
Resources to help you request Support assistance:
- Engaging with HashiCorp Support
 - Add Bundles and Files to Zendesk Support Tickets
 - Find and Share Vault Logs with HashiCorp Support
 
HashiCorp Diagnostics (HC Diag)
Resources to help you collect and archive important data from HashiCorp product installations:
- What is HC Diag?
 - Use hcdiag with Consul
 - Use hcdiag with Nomad
 - Use hcdiag with Terraform Enterprise
 - Use hcdiag with Vault
 
Join the HashiCorp Community