Introduction
HashiCorp uses a shared identity system for HashiCorp Cloud Platform (https://portal.cloud.hashicorp.com), HashiCorp Learn (https://learn.hashicorp.com), HashiCorp Discuss (https://discuss.hashicorp.com), and the HashiConf conference platform (https://hashiconf.com).
The system allows you to use an existing GitHub profile or to create your own separate username/password. The identity system supports multi-factor authentication. When enabling MFA, it is critical that you retain and secure access to your MFA token and your recovery codes.
Terraform Cloud
If the HCP and TFC accounts are linked, the Two-Factor Authentication is managed in the HashiCorp Cloud Platform.
Contacting Support
If you require assistance with a password reset (forgot your password option not working) or no longer have access to your MFA token and recovery codes and require assistance recovering your account please open a ticket with our support team using this form (choose HashiCorp Cloud Platform as the product) or by emailing support@hashicorp.com.