This article will cover alternative ways for a user to login if they're having issues logging into HCP via SSO. The link that the user can use is also covered in this SSO management article.
An example problem is if a user is having issues logging into HCP via SSO but needs to access the account with a regular email and password combination.
- The user having issues must have had signed up with user email and password before SSO was set up in order to successfully use the alternative sign-in method.
Use this link to sign in with email and password: