Introduction
This article will provide instructions on how to view your HCP invoice for the current billing period. More general information about HCP billing can be found here.
Prerequisites
Viewing the current billing period's invoice can be performed by any user on the HCP Account.
Procedure
To view the current usage, navigate to the organization's page by clicking the drop down menu on the bottom of the left hand menu bar.
Then select Billing on the left or View billing as outlined in the screenshot below:
If you are a part of multiple organizations, then choose the required one from the selector at the bottom left of the HCP:
Past Invoices
There is currently no option to view past invoices within HCP if you are using a credit card, however, this feature will be available in the future. In the meantime, if you would like to obtain past invoices, please reach out to our support team by opening a ticket by clicking here. If you have a Flex subscription, you can access Monthly summaries from the Billing page.
Billing Invoice Emails
There is also a billing contact field which can be filled out when adding a credit card to HCP.
Invoices will be emailed monthly to the specified email address.
If you have already added your credit card, but without populating the Billing email address field, then you can go back to:
Billing >> Payment methods >> Manage >> Edit credit card >> and update the Billing email address at the bottom.