Introduction
This article will provide instructions on how to view your HCP monthly summary for the current billing period. More general information about HCP billing can be found here.
Prerequisites
Viewing the current billing period's summary can be performed by Organization Viewer, Contributor, Admin, or Owner user on the HCP Account.
Procedure
To view the current usage, navigate to the organization's page by clicking the name of the current project at the bottom left corner of your HCP page. Then, click on your organization name.
- If needed, please expand the bar as sometimes it is collapsed.
Select Billing on the left menu.
Select Monthly Summaries on the left hand menu to see past monthly summaries.
- If you are a part of multiple organizations, then choose "View all organizations" and then select the desired organization from the organization menu.
Past Invoices
For users paying by credit card, receipts for paid statements can be downloaded by navigating to Billing >> Statements, selecting the desired statement from the list of statements, Download >> Receipt.
Invoices for unpaid statements (not including the current billing period's running statement) can be accessed similarly by navigating to Billing >> Statements, selecting the desired statement from the list of statements, Download >> Invoice (.pdf). Statements can also be downloaded in CSV format from the same page by going to Download >> Statement (.csv).
If you have a Flex subscription, you can access your running statement from the Billing >> Account Summary page and your historical statements from the Billing >> Statements page.
Statements can be downloaded in CSV format by navigating to Billing >> Statements, selecting the desired statement from the list of statements Download >> Statement (.csv).
Billing Invoice Emails
There is also a billing contact field which can be filled out when adding a credit card to HCP.
Invoices/paid receipts will be emailed monthly to the specified email address.
Please note, that no invoices/paid receipts are sent for months with $0 charges.
If you have already added your credit card, but without populating the Billing email address field, then you can go back to:
Billing >> Payment methods >> Manage >> Edit credit card >> and update the Billing email address at the bottom.
Flex Billing Contact Change
If you are on a Flex billing plan and would like to change your billing contact, please open a support ticket and provide the Support team with the following information:
New Billing Contact First Name:
New Billing Contact Last Name:
New Billing Contact Email: