[Replicated] TFE fails to start with "Ready state command canceled: context deadline exceeded”

Introduction

TFE fails to start with "Ready state command canceled: context deadline exceeded”

After upgrade or on fresh installation (mounted disk installation)

Problem

When checking TFE-enterprise logs or support bundle

[ERROR] terraform-enterprise: check failed: name=disk duration=\"92.452µs\" err=\"open /opt/terraform-enterprise/data/checkdisk: permission denied\"","component":"terraform-enterprise"}

Cause

• Wrong file system permissions preventing to create  checkdisk on /xxx/terraform-enterprise/data/
  
• In working installation Files permissions on this directory needs to be as following

drwxr-xr-x 6 root root 4096 Mar 12 12:14 .
drwxr-xr-x 4 root root 4096 Mar 12 12:09 ..
drwxr-xr-x 3 root root 4096 Mar 12 09:31 aux
drwxr-xr-x 2 root root 6 Mar 12 12:07 data
drwxr-xr-x 3 root root 4096 Mar 12 12:13 postgres
drwxr-xr-x 2 root root 4096 Mar 12 12:13 postgres-backup

• In case of having non-root user and needs to test the profile of that user working properly or missing any permissions
        1- connect to terraform-enterprise container docker exec -it terraform-enterprise bash
         

  terraform-enterprise@xxx:/opt/terraform-enterprise/data$ ls -al
   total 20 
  drwxrwxr-x 6 root root 4096 Mar 12 10:20 . 
  drwxr-xr-x 3 root root 18 Mar 12 10:07 .. 
  drwxrwxr-x 3 root root 4096 Mar 12 09:31 aux 
  drwxrwxr-x 2 root root 6 Mar 7 12:07 data 
  drwxrwxr-x 3 root root 4096 Mar 12 12:13 postgres 
  drwxrwxr-x 2 root root 4096 Mar 12 12:13 postgres-backup
  
  

        2-  try to create file at this directory touch test if getting permissions error

  touch test
  touch: cannot touch 'test' : Permission denied

  then directories permissions/ TFE user role are missing

Overview of possible solutions (if applicable)

Solutions:

• needs to review files permissions on the install-path or role assigned for the non-root user
   

Outcome

After fixing the permissions TFE starts normally