Escalation Required Login Form on Terraform Enterprise v202309-1 through v202310-1

Problem

When using Single Sign-On (SSO) with Terraform Enterprise, you may encounter an unexpected "step-up" authentication login prompt after the initial login, specifically when accessing the user settings page.

This issue affects the following versions on Replicated installations where Consolidated Services are disabled:

• v202309-1
• v202310-1

Cause

This behavior is due to a known issue in the specified versions of Terraform Enterprise. The fix included in version v202310-1 is only effective when the Consolidated Services feature is enabled.

Solution

To resolve this issue, you must enable Consolidated Services on your Terraform Enterprise instance.

1. Connect to your Terraform Enterprise instance via SSH.

2. Run the following command to enable the Consolidated Services feature.

   $ replicatedctl app-config set consolidated_services_enabled --value 1

   After the configuration change applies, the application will restart, and the issue will be resolved.

Additional Information

• Terraform Enterprise Consolidated Services
• Terraform Enterprise v202309-1 Release Notes
• Terraform Enterprise v202310-1 Release Notes