Submit a request
If you'd prefer, you can submit requests via email. Note that email requests may take longer to process.
Terraform Cloud Free Tier
tf-cloud@hashicorp.support
All Other Products
support@hashicorp.com
For HC Diagnostic Tool, please review KB Article.
Note: HC Diagnostic tool is used for Vault, Consul, and Nomad at this time. For Terraform, please review the Support KB Bundle
Urgent Severity
Urgent Severity or Sev1 is reserved for Full Production Outage or Partial Production outage and this ticket will page a person on the rotation.
High Severity
High Severity or Severity 2 issue can also page people outside of business hours.
Refer to the Severity Definitions