Users may run into an issue that failed policy checks can't be overridden even if the enforcement level is set as soft-mandatory. In the meantime, Sentinel policies show hard failed and the policy set status is Errored.
The returned policy outcome after a policy check must be either
Errored. Policy outcomes with an
Errored status do not have an enforcement level. Override & continue works only when the status is
Failed and the enforcement level is
When running into such issue, users should check if the policy configuration is valid. Syntax errors, unimported libraries or functions are most likely the cause. Fix any errors that are reported in the Description window will resolve the issue.
For additional assistance please contact HashiCorp Support.