Problem
Error when updating SMTP credentials in Terraform Enterprise:Error saving SMTP settings Delivery Test Error
Prerequisites
- Your instance is making use of AWS IAM credentials and attempting to interact with an AWS SMTP server.
- Check for a more descriptive error in the
ptfe_sidekiq
(for Terraform Enterprise v202205-1 and latertfe-atlas
) container docker logs by following the steps in this knowledge-base article. - If no errors are seen by following the steps in the article, the error may be related to your AWS credentials.
Solutions:
- The error may be related to a user's IAM secret access key was being used instead of their SMTP password.
- Please ensure that the correct SMTP password is being used by following this guide from AWS:
https://docs.aws.amazon.com/ses/latest/DeveloperGuide/smtp-credentials.html
- Please ensure that the correct SMTP password is being used by following this guide from AWS:
Additional Information
-
If the error found by the command is not solved by the process above, please open a ticket with Hashicorp Support.